Privacy Policy

At TripDekho, we take your privacy as seriously as we take our adventures. This policy describes how we collect, use, and handle your information when you use our platform.

Information We Collect

When you use TripDekho to book an adventure or register as a vendor, we may collect the following types of information:

• Personal Identity: First name, last name, email address, phone number, and government-issued IDs (strictly for verified vendors and international travel requirements).
• Financial Data: While we do not store full credit card numbers directly on our servers (processed securely via Razorpay), we retain transaction histories, billing addresses, and linked payout accounts for vendors.
• Usage Data: We automatically log interactions with our platform, including IP addresses, browser types, search queries, and page views to improve user experience.

How We Use Your Data

Your data is primarily used to deliver the core TripDekho experience. Specifically, we use it to:

1. Facilitate bookings between travelers and verified vendors.
2. Process payments and issue refunds efficiently.
3. Send critical trip updates, itineraries, and safety alerts.
4. Maintain platform security and prevent fraudulent activity.

Data Sharing & Vendors

When you book a trip, we must share specific details with your chosen vendor so they can prepare for your arrival. We only share what is necessary: your name, contact details, and special requirements. We never sell your personal data to third-party marketing agencies.